Exchange & Return Policy
Exchange & Return Policy
To have a whole new and easy shopping experience at home, the Humis Store provides 7 days Return & Exchange policy for you. You can return or exchange all items with in 15 days of product receipt.
Important: Exchanges / returns will only be processed if the returned merchandise is unused / unwashed and with all original accessories i.e. tags, labels & poly bag etc.
SHIPPING ADDRESS: HumisStore Warehouse Office 303, Plaza 33 Opposite to Lignum Tower DHA Phase 2 Islamabad
WhatsApp Us: +92 327 5158329
NOTE: “As per International Standards Up to 1 Inch Difference in Specs is Tolerable”
(NOTE: RS 200 will deduct from the total amount of the refund articles.)
please note that this process may take 5-7 working days.
Note: Return or Exchange shipping fee is paid by the customer.
Exchange Policy:
1. What if I need to replace the product Size?
- If the size you ordered doesn't fit you, simply.
- Pack the product in its original package with accompanying tags.
- You will be required to ship/deliver the packet to our office address (will be provided).
- Once we receive the product, we will send the new size (depending on the availability).
please note that this process may take 4-6 working days.
2. What if I wish to exchange the product with other product(s)?
- If you don’t like the product, you ordered and wish to exchange it with other product or products, simply.
- Pack the product in its original package with accompanying tags.
- You will be required to ship/deliver the packet to our office address (will be provided).
- Once we receive the product, we will send the new products (depending on the availability).
please note that this process may take 4-6 working days.
RETURN POLICY:
1. What if I wish to return my product?
- If you find your product unsatisfactory and wish to get refund, simply.
- send/courier us the product at our Office address (address will be provided at the time of return filed).
- Once we receive the product and confirmed that the product is unused and all the tags are attached, we will refund your amount.
2. How will I get My refund?
There are options for a refund.
Cash Back
- What’s Cash Back?
If you wish to get the money back, then we can transfer you the amount via Bank transfer or Easy Pasa or JazzCash.
(NOTE: RS 200 will deduct from the total amount of the refund articles.)
Note: Return or Exchange shipping fee is paid by the customer.
Humis Store has full rights to update Return and Refund policy without any prior notice.